Privacy Policy
Your privacy is very important to us, and we take the responsibility of protecting your information
seriously and are very careful about how and when your personal information is collected, used and
shared.
Personal information is only used when it is necessary for us to deliver you a service you require or to
conduct other necessary business activities. Customer information will not be used for purposes
unrelated to the services we provide, without obtaining necessary consent.
This statement outlines what our commitment is, why we need to collect personal information, who we
may share that information with outside of Laklion Enterprises and how you may access the
information that we hold.
How we collect personal information
Laklion Enterprises may collect personal information about you online through our websites
www.realworkwear.com.au and www.realchef.com.au and using our social media pages. By
providing your personal information to us and by using our website, you are consenting to Laklion
Enterprises collecting your personal information and using it in accordance with this privacy policy.
What information we collect
The personal information collected varies based on your requirement and may include: your name,
address, date of birth, gender, contact details such as phone & fax numbers, email address,
merchandise information (purchases, orders etc), method of payment. We may also collect other
personal information, such your interests, where you shop so that we can improve on our service and
product offering to you. We do not store your credit card details in any way; they are secured by 128-
bit SSL encryption and transmitted directly by you to our payment processing provider.
Why we collect Personal Information
We collect, use and disclose personal information for the following purposes:
- to process your enquiries, requests and orders
- to provide, manage and improve our products and services
- to understand your needs, interests and behaviour
- to personalise our dealings with you
- to verify your identity
- to maintain and update our records, manage our relationship with you
- to comply with the law and regulatory requests
- to detect, manage and deal with improper conduct and commercial risks and
- for reporting, research and marketing purposes
Who we share it with
Laklion Enterprises does not sell your personal information to other parties. However, client
information such as name and address details may be passed on to companies who perform part of
our service delivery such as Australia Post and courier companies or provide other support services
to us (organisations that assist us with data processing and analysis, research, mail, promotional,
customer contact, technology, banking, payment, debt collection and maintenance services).
Laklion Enterprises will also disclose your personal information where required or authorized by law,
which may include emergency situations and assisting law enforcement agencies.
Accessing and updating your Personal Information
If you need to access or correct any personal information we hold about you, please contact us using
the Contact Details set out below.
We take reasonable steps to make sure that the personal information we collect, use and disclose is
accurate, complete and up-to-date.
More information about privacy law is available from the Office of the Privacy Commissioner
at www.privacy.gov.au
Third party sites
This Website may contain links to other websites operated by third parties (such as YouTube). Be
aware that this privacy statement only applies to the personal information that we collect through this
Website. We are not responsible for the collection, storage or usage of personal information at any
such third party websites and you should review the privacy policy of any Website you visit.
Cookies
We also receive and store certain types of information using “cookies” – alphanumeric identifiers that
are stored on your computer through your web browser when you visit a website. They allow you to
personalise your online browsing and shopping experience and may also eliminate the need to re-
enter the same information, enabling us to improve the content, reliability and functionality of our
websites. Accepting a cookie will not give us access to any data on your computer other than the data
stored in the cookie.
Most Internet browsers are pre-set to accept cookies. However, if you do not wish to receive cookies,
your Internet browser could be adjusted to disable or to warn you when cookies are used. Configuring
your web browser not to accept cookies may result in a loss of functionality.
It is recommended that cookies are enabled, as recognition of your browser is facilitated by then
enabling efficient and easier use of the website.
Persons under the age of 18
Laklion Enterprises will not knowingly collect information from any person under the age of 18 who
are unsupervised. If you are below 18 years of age, unless you have the consent of and are being
supervised by a parent or legal guardian, you must not submit any personal information though our
website.
Contact Details
If you have any questions or feedback about our privacy policy, or if you wish to make a complaint,
please contact us by Telephone on 03 8351 9378 or email us at [email protected]